FREE SHIPPING FOR ALL ORDERS OF 50+

FAQ –

MSFMART UK and MSFMART USA are different in terms of their warehouse locations and stock. MSFMART UK uses a local warehouse and has its own stock, while MSFMART USA uses a USA-based warehouse and all products are stored locally in the USA

A: We get our products from major UK and USA retailers and manufacturers.

A: Yes. All of our products are sourced from major retailers and name-brand manufacturers.

A: msfmart.com accepts all major credit cards, as well as PayPal,Clearpay,Klarna and laybuy.

A: Because of our competitive pricing, expect a high sell-out risk on popular items. We can’t predict when we’ll have individual items back in stock.

A: We offer unbeatable discounts on high-quality inventory and we don’t negotiate prices.

A: Yes, you will see an estimated sales tax charge before you complete your purchase.

A: Yes. We use industry-standard SSL (secure socket layer) technology to encrypt and keep your personal and financial data safe when it is transmitted during the checkout process.

A: All msfmart orders come with a 14-day money-back guarantee. Simply email us at: info@masfmart.com and we’ll issue a full refund once your item is received.

A: Please email us to request your return. We’ll email you a free, pre-paid return label. Just follow the instructions in the email, and we’ll issue a full refund once your item is received. International orders are not eligible for free return shipping.

A: We offer a hassle-free full money back refund policy that doesn’t limit you to a product exchange. If you’ve changed your mind about your order, simply return the original item for a full refund by following the steps above. Then purchase another item of your choice.

A: We accept returns for a full refund up to 14 days from purchase. After 14 days, if your item is defective, please consider a warranty claim with the manufacturer, which may be available.

A: All msfmart.com sales include our 14-day money back guarantee. Items may have additional warranty coverage through the manufacturer. To determine if your purchase is covered by a manufacturer’s warranty, please contact the manufacturer directly.

A:Standard shipping is FREE on all orders over £50 shipped within United Kingdom.

A:Orders placed on msfmart.com can only be shipped internationally.

A: If your order is being delivered via freight, the shipper will contact you by phone 1-3 days prior to arrival to schedule your delivery. Deliveries via freight shipping will be delivered between 9:00am and 5:00pm.

A: If you have your order number, you can see the status of your order on our order page. You can also email us to check your msfmart order status.

A: Your order number is a 6-digit number preceded by the letters “OR” Number. You can find your order number on the confirmation page at the end of your checkout process, in the confirmation emails you received after you made your purchase, and on the packing slip that came with your shipment.

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