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Find the answer to your question below!

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Where do you get your products?” style=”round_outline”]A: We get our products from major UK and USA retailers and manufacturers.[/vc_toggle][vc_toggle title=”Are your products authentic?” style=”round_outline”]A: Yes. All of our products are sourced from major retailers and name-brand manufacturers.[/vc_toggle][vc_toggle title=”What is Klarna?” style=”round_outline”]A: To know more about Klarna Click Here[/vc_toggle][vc_toggle title=”What is Clearpay?” style=”round_outline”]A: To know more about clearpay Click Here[/vc_toggle][vc_toggle title=”What payment methods does msfmart.com accept?” style=”round_outline”]A: msfmart.com accepts all major credit cards, as well as PayPal and Clearpay.[/vc_toggle][vc_toggle title=”I can no longer find an item I saw here previously. When will it be back on msfmart.com?” style=”round_outline”]A: Because of our competitive pricing, expect a high sell-out risk on popular items. We can’t predict when we’ll have individual items back in stock.[/vc_toggle][vc_toggle title=”Are prices on msfmart negotiable?” style=”round_outline”]A: We offer unbeatable discounts on high-quality inventory and we don’t negotiate prices.[/vc_toggle][vc_toggle title=”Will I see the sales tax before I purchase?” style=”round_outline”]A: Yes, you will see an estimated sales tax charge before you complete your purchase.[/vc_toggle][vc_toggle title=”Is your checkout secure?” style=”round_outline”]A: Yes. We use industry-standard SSL (secure socket layer) technology to encrypt and keep your personal and financial data safe when it is transmitted during the checkout process.[/vc_toggle][vc_toggle title=”What is your return policy?” style=”round_outline”]A: All msfmart orders come with a 14-day money-back guarantee. Simply email us at: info@masfmart.com and we’ll issue a full refund once your item is received.[/vc_toggle][vc_toggle title=”How do I return a purchase to msfmart?” style=”round_outline”]A: Please email us to request your return. We’ll email you a free, pre-paid return label. Just follow the instructions in the email, and we’ll issue a full refund once your item is received. International orders are not eligible for free return shipping.[/vc_toggle][vc_toggle title=”How do I exchange an item?” style=”round_outline”]A: We offer a hassle-free full money back refund policy that doesn’t limit you to a product exchange. If you’ve changed your mind about your order, simply return the original item for a full refund by following the steps above. Then purchase another item of your choice.[/vc_toggle][vc_toggle title=”How long do I have to return an item?” style=”round_outline”]A: We accept returns for a full refund up to 14 days from purchase. After 14 days, if your item is defective, please consider a warranty claim with the manufacturer, which may be available.[/vc_toggle][vc_toggle title=”What is your warranty policy?” style=”round_outline”]A: All msfmart.com sales include our 14-day money back guarantee. Items may have additional warranty coverage through the manufacturer. To determine if your purchase is covered by a manufacturer’s warranty, please contact the manufacturer directly.[/vc_toggle][vc_toggle title=”How much does shipping cost?” style=”round_outline”]Standard shipping is FREE on all orders over £50/$50 shipped within the United States and United Kingdom.[/vc_toggle][vc_toggle title=”Does msfmart ship internationally?” style=”round_outline”]Orders placed on msfmart.com can only be shipped internationally.[/vc_toggle][vc_toggle title=”How does freight delivery work?” style=”round_outline”]A: If your order is being delivered via freight, the shipper will contact you by phone 1-3 days prior to arrival to schedule your delivery. Deliveries via freight shipping will be delivered between 9:00am and 5:00pm.[/vc_toggle][vc_toggle title=”What is the status of my order?” style=”round_outline”]A: If you have your order number, you can see the status of your order on our order page. You can also email us to check your msfmart order status.[/vc_toggle][vc_toggle title=”Where can I find my order number?” style=”round_outline”]A: Your order number is a 6-digit number preceded by the letters “OR” Number. You can find your order number on the confirmation page at the end of your checkout process, in the confirmation emails you received after you made your purchase, and on the packing slip that came with your shipment.[/vc_toggle][/vc_column][/vc_row]